Delighted vs Typeform: Detailed Comparison (2026)

Choosing between Delighted and Typeform is a common decision for teams evaluating customer feedback solutions. Delighted positions itself as simple nps and customer feedback surveys, while Typeform focuses on being beautiful, conversational forms and surveys. Delighted is a customer feedback tool that helps teams and businesses simple nps and customer feedback surveys. Compare Delighted features, pricing, pros and cons with alternatives to find the best fit for your needs. Typeform has been available since 2012. Both platforms compete in the customer feedback space, but they take different approaches to solving user problems.

When it comes to pricing, Delighted offers a free plan with a freemium pricing model. Typeform offers a free plan with Free, Basic and Plus plans available. Both tools provide free plans, making it easy to test each before committing. At the entry level, Delighted is the more affordable option starting at $17/mo compared to $25/mo.

Users consistently praise Delighted for free plan available, competitive pricing, highly rated by users. On the other hand, Typeform earns recognition for beautiful, engaging form experience, high completion rates, good logic and branching. In terms of user satisfaction, Delighted holds a 4.7/5 rating from 132 reviews, while Typeform has a 4.5/5 rating based on 345 reviews.

Who should choose Delighted? Delighted tends to be the better pick for teams of various sizes that prioritize free plan available and want to start for free. Who should choose Typeform? Typeform is often preferred by organizations of different scales that value beautiful, engaging form experience and appreciate having a free tier.

Ultimately, the choice between Delighted and Typeform comes down to your specific requirements, budget, and team size. We recommend signing up for Delighted's free plan and Typeform's free plan to test both platforms with your actual workflow before making a final decision. The feature comparison table and user ratings above should give you a solid starting point for narrowing down which customer feedback solution fits your needs best.