HubSpot vs Loops: Detailed Comparison (2026)

Choosing between HubSpot and Loops is a common decision for teams evaluating software solutions. HubSpot positions itself as all-in-one crm, marketing, sales, and service platform, while Loops focuses on being email for modern saas companies. HubSpot is a comprehensive CRM platform that unifies marketing, sales, customer service, and content management. Built for growing businesses, it offers a generous free tier and scales with powerful automation, reporting, and integrations. HubSpot has been available since 2006. Both platforms compete in the software space, but they take different approaches to solving user problems.

When it comes to pricing, HubSpot offers a free plan with a freemium pricing model across Free, Starter and Professional tiers. Loops offers a free plan. Both tools provide free plans, making it easy to test each before committing. At the entry level, HubSpot is the more affordable option starting at $20/mo compared to $25/mo.

Where HubSpot pulls ahead is with Contact Management, Deal Pipeline, Email Tracking and 5 more exclusive features. These feature differences often determine which tool is the better fit depending on your team's workflow and priorities.

Users consistently praise HubSpot for generous free crm with no user limits, excellent marketing automation, huge integration ecosystem. On the other hand, Loops earns recognition for free plan available, strong user satisfaction ratings, email campaign builder included. In terms of user satisfaction, HubSpot holds a 4.4/5 rating from 755 reviews, while Loops has a 4.5/5 rating based on 157 reviews.

Who should choose HubSpot? HubSpot tends to be the better pick for mid-market and enterprise organizations that prioritize generous free crm with no user limits and want to start for free. Who should choose Loops? Loops is often preferred by organizations of different scales that value free plan available and appreciate having a free tier.

Ultimately, the choice between HubSpot and Loops comes down to your specific requirements, budget, and team size. We recommend signing up for HubSpot's free plan and Loops's free plan to test both platforms with your actual workflow before making a final decision. The feature comparison table and user ratings above should give you a solid starting point for narrowing down which software solution fits your needs best.